Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings, trainings, and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.
The Director of Agent Services is a crucial Team Member for our organization.
Work Schedule: 9:00 am to 5:00pm Monday through Friday.
Qualifications Needed:
Real estate industry experience is preferred
Knowledge of Keller Williams systems and culture a plus
Strong verbal and written communication skills
Great organizational and multi tasking skills
Ability to manage, organize, and execute events and multiple projects
Strong interpersonal skills and very friendly demeanor
Proficiency in the use of Microsoft Office including Word, Excel, Power Point and Publisher
Technology skills relating to office copy and communication systems as well as computer, projector, and other technology
Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train)
Strong training skills
Effective listening skills
Professional Appearance
Very, very resourceful and can adapt to fast paced entrepreneurial environment
At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untold ways. To help cement this understanding, we’ve formalized a belief system called the WI4C2TS that guides how we treat each other and how we do business
Win-Win: or no deal
Integrity: do the right thing
Customers: always come first
Commitment: in all things
Communication: seek first to understand
Creativity: ideas before results
Teamwork: together everyone achieves more
Trust: starts with honesty
Success: results through people
Our Mission
To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.
Our Vision
To be the real estate company of choice for agents and their customers.
Our Values
God, Family, then Business.
Our Perspective
A technology company that provides the real estate platform that our agents' buyers and sellers prefer. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all its activities on service, productivity, and profitability.
